Shipping policy

We will deliver Standard Products that are available in stock, to the delivery address indicated by you and provided that it the delivery is within the
United States (excluding Wisconsin, Illinois and California), typically between 2 to 5 days from the Order Confirmation datel.
We will deliver the Standard Products that are not available in stock and Custom Products, if the latter are made available for ordering on our
Website, to the delivery address indicated by you and provided that it is within the United States (excluding Wisconsin, Illinois, and California),
typically between 4 weeks to 15 weeks, from the Order Confirmation date.
In order to know the status of the shipment of the Product(s) you have purchased, you may contact our Customer Care service at 917-341-1717
Upon delivery, we require your presence or that of a person authorized to receive the Product.
Product(s) will be delivered to the floor that you have previously indicated at the time of purchase and the persons delivering the products also
assemble the items inside the desired location/room.
TO THE NEXT LINE AND THE SAME COLOR OF THE TEXT ABOVE
Please note that the above mentioned activities are strictly dependent on the type of Products concerned and/or on the structural characteristics of
the location where the Products are to be brought-_Our Products can be bulky and difficult to handle, due to size, weight and other
characteristics. You are responsible for making sure theProduct(s) you have chosen can be delivered through all entry points by
verifying building access and all doorway measurements. The access road to the delivery area must be open and
accessible. Outside access to the delivery area must be clear If you request additional services at the time of delivery that were
not requested or specified at the time of purchase, additional fees may apply. These additional fees must be paid at the time such
additional services are performed. Additional charges may also apply for remote location access, late cancellations, missed
appointments, as well as any other extenuating delivery circumstances.
If the Product has not been delivered within the terms indicated in the Order Confirmation e-mail or afterwards, please contact our Customer Care
service via email at info@lateliermb.com